At TheCTShirts.com, we’re committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and make purchases from our website.
By using our website and services, you agree to the terms of this policy.
1. Information We Collect
To give you the best possible shopping experience, we collect different types of information:
- Information You Provide Directly:
- Contact and Order Information: When you place an order, we collect your name, email address, shipping address, phone number, and payment information (e.g., credit/debit card details). We do not store your full credit card information on our servers; this data is securely processed by encrypted third-party payment gateways.
- Communication Information: When you contact customer support, we collect the information you provide during our interactions (e.g., emails, messages).
- Information Collected Automatically (Cookies and Tracking Technologies):
- Website Usage Data: When you visit TheCTShirts.com, we automatically collect information about your device and how you interact with our site, including your IP address, browser type, operating system, pages viewed, access times, and referring website addresses.
- Cookies: We use cookies (small data files stored on your device) to:
- Keep track of items in your shopping cart.
- Analyze website traffic and user behavior to improve your shopping experience.
- Personalize content and advertisements relevant to your interests.
- You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may affect some website functionalities.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process and Fulfill Orders: To process your payments, ship your items, and manage your orders.
- To Provide Customer Service: To respond to your inquiries, resolve issues, and offer support.
- To Improve User Experience: To analyze trends, administer the site, track users’ movements, and gather demographic information. This helps us optimize our website and services.
- For Marketing and Advertising: To send you promotional materials, newsletters, special offers, or other information we think you might find interesting (if you have opted in to receive them).
- For Security: To detect and prevent fraud, unauthorized access, or other illegal activities.
- For Legal Compliance: To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We understand the importance of keeping your personal information private. We only share your information in these circumstances:
- Third-Party Service Providers: We share information with trusted partners who perform services on our behalf, such as order fulfillment, payment processing, shipping (USPS, YunExpress, Yanwen, DHL eCommerce, UPS), data analysis, and customer service. These partners are only authorized to use your information as necessary to perform these services.
- Legal Compliance: We may disclose your information if required by law or to respond to valid legal processes (e.g., court orders, subpoenas).
- Protection of Rights: To protect the rights, property, or safety of TheCTShirts.com, our customers, or the public when necessary.
We do not sell or rent your personal information to third parties for their marketing purposes.
4. Protecting Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. This includes using TLS encryption for all transactions and other physical, electronic, and managerial safeguards.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access and Review: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request the correction of any inaccurate or incomplete personal information.
- Deletion: You have the right to request the deletion of your personal information from our systems, subject to legal and contractual obligations.
- Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in the emails or by contacting us directly.
To exercise any of these rights, please contact us using the information below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]