Refund and Return Policy

At ThecTshirt, your satisfaction is our top priority. We understand that sometimes things don’t go as planned, so we offer a straightforward refund and return policy to make the process as smooth as possible.

Returns

Because our products are custom printed on demand, we do not accept returns unless the item is defective, damaged during shipping, or the wrong product was sent.

If you receive a faulty or incorrect item, please contact us within 7 days of receiving your order with photos and a detailed description of the issue. We will review your claim and work to resolve it promptly.

Refunds

Once your return is approved, we will issue a refund to your original payment method within 7-10 business days. Please note:

Refunds cover the cost of the product only, excluding shipping fees unless the error was on our part.
If you receive a defective or wrong item, we will also cover return shipping costs.

Exchanges

Due to the custom nature of our products, we do not offer direct exchanges. If you need a different size or design, please place a new order and contact us to discuss returning the incorrect item if applicable.

Cancellations and Order Changes

Orders begin processing quickly to ensure fast delivery. If you need to cancel or change your order, please contact us within 2 hours of placing it. After this window, we cannot guarantee changes or cancellations.